Privacy policy

Last updated: January 2026

1. Data Controller

Entity: MINSENZIA LIMITED (CRO 800232)
Address: 77 Camden Street Lower, Dublin, D02 XE80, Ireland
Email: hi@minsenzia.com
VAT: pending

2. Personal data we collect

We may collect and process the data you provide directly and the data generated when you use the website:

  • Identification and contact: name, surname, email, phone.
  • Shipping and/or billing address.
  • Purchase data: products, amounts, order history, incidents and returns.
  • Support communications.
  • Technical and browsing data: IP, online identifiers, device information and cookies (according to your settings and consent).

Note on payments: payments are processed through payment providers. Minsenzia does not store your complete card details.

3. Purposes and legal bases

  • Manage orders, deliveries, returns and the contractual relationship. (Contract performance)
  • Customer service and support. (Contract performance and legitimate interest)
  • Billing and compliance with legal obligations. (Legal obligation)
  • Security, fraud prevention and service improvement. (Legitimate interest)
  • Marketing communications and newsletter when you consent. (Consent)
  • Analytics through non-essential cookies where applicable. (Consent)

4. Recipients and processors

  • E-commerce platform (Shopify) and integrated applications.
  • Payment providers.
  • Shipping and logistics companies.
  • Email marketing tools (e.g. Klaviyo).
  • Analytics and advertising tools (e.g. Google/Meta), only with consent for cookies/marketing.

5. International transfers

Some technology providers may process data outside the European Economic Area. In such cases, appropriate safeguards are applied in accordance with applicable regulations.

6. Retention periods

  • Complete the purchase and manage incidents and returns.
  • Comply with legal and tax obligations.
  • Maintain the newsletter subscription until you withdraw consent or unsubscribe.
  • Manage cookies according to their duration and your settings.

7. User rights

You may exercise your rights of access, rectification, erasure, restriction, objection and portability, and withdraw your consent at any time. Write to us at hi@minsenzia.com.

8. Complaints

If you believe your rights have not been addressed, you may file a complaint with the competent data protection authority in your country.

9. Security

We apply reasonable security measures to protect your information. Even so, no system is 100% infallible.

10. Changes to this policy

We may update this policy to reflect legal or operational changes. The current version will always be published on this page.

Newsletter / Marketing communications

You can unsubscribe at any time: use the unsubscribe link in any email or write to us at hi@minsenzia.com. Your address will be removed from the list within a maximum of 7 days.